Enhancement to serve business community

“Businesslike” is defined as the City improving its ability to respond to the needs of business sector in a clear, concise and timely fashion, while at the same time maintaining the rights of the public to engage on planning and development matters.

GUELPH, ON, July 5, 2013 – The City of Guelph has completed the development of the implementation plan of what has become known as its Integrated Operational Review and is ready to share it with the Planning, Building, Engineering and Environment Committee at its meeting on July 15.

The plan features 21 recommendations that aim to strengthen the City’s processes and make it easier for the Guelph business community to work with the City on planning and development matters.

If approved by Council, implementation will begin later this year and continue through 2016.

“We’re interested in responding to the needs of the business sector in a clear, concise and timely fashion, while at the same time maintaining the rights of the public to engage on planning and development matters,” says Sylvia Kirkwood, Guelph’s manager, Development Planning. “This implementation plan will allow us to do that.”

In 2013 the plan calls for addressing and improving matters related to staff resources, governance practices, document management systems and monitoring practices, development application processes, and stakeholder communications.

Activities in 2014 through 2016 will build on that work and address new programs including the establishment of a Business Services Centre, improvements to current application processes, updates to current planning and development standards and policies, and on-going performance benchmarking and improvements.

“The work laid out in this plan will help Guelph build its economic resiliency and competitiveness,” says Guelph’s General Manager, Economic Development, Peter Cartwright. “It reflects a commitment to positive change, improved service delivery and being more businesslike—a key recommendation from Prosperity 2020, the City’s Economic Development and Tourism Strategy.”

An oversight committee for the development of the implementation plan includes representatives from the Guelph Chamber of Commerce, the Guelph Wellington Developers’ Association and the local development consulting and real estate sectors.

Starting on page 9, read the Integrated Operational Review of Planning, Building, Engineering and Enterprise Services Phase 3 Implementation Plan & Performance Measurement Framework here.


Peter Cartwright
General Manager, Economic Development
Finance and Enterprise Services
T 519-822-1260 x 2820
E peter.cartwright@guelph.ca

Sylvia Kirkwood
Manager, Development Planning
Planning Services
Planning, Building, Engineering and Environment
T 519-822-1260 x 2359
E sylvia.kirkwood@guelph.ca

About Karen Farbridge

An unwavering change maker seeking a just, democratic and sustainable world.

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2 Comments on “Enhancement to serve business community”

  1. joebob Says:

    What about the people working in the business sector? The largely-female retail workforce that does not make enough money to feed their families? Retail sector jobs are the fastest growing segment of our economy.

    How about giving them a living wage?

    Click to access Living-Wage-June-2011.pdf

    Guelph is too friendly to the business sector, especially big business, Stone St on south.

  2. kfarbridge Says:

    Growing inequity in Canada is a real concern. The more equitable a nation, the more economically prosperous they are. This is something that needs to be addressed by the federal and provincial government. The City’s role is to manage the planning approval process when the private sector seeks to build homes, retail stores, offices and industrial buildings.

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