Serious about performance

February 18, 2014


When I returned to office in 2007, I had several concerns about how the city was being run.

My first priority was to put our budget affairs in order. Since then, the City’s financial situation has consistently gotten stronger and each year we have successfully narrowed the gap between budget increases and the CPI while managing through one of the worst recessions since the Great Depression.

However, I remained dissatisfied with Council’s oversight of management. To rectify that, I brought in an Internal Auditor with the unanimous support of Council.

The Internal Auditor is delivering what I intended – greater understanding of where we can improve, cost savings, greater accountability and enhanced transparency for taxpayers.

The Overtime Audit was a shock to many. I was also disappointed. While some areas were managing the use of overtime well, others were not.

Management’s response as to how they will address all of the findings of the Internal Auditor will be coming to the Audit Committee in March.

What will I be looking for? I will need to see that the CAO, Executive Team and all management staff understand that Council is serious about building a culture of performance at City Hall and it starts with them.

About Karen Farbridge

An unwavering change maker seeking a just, democratic and sustainable world.

View all posts by Karen Farbridge

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