Commitment to safe drinking water confirmed

We have received the auditor’s report for this year’s on-site verification audit of our Drinking Water Quality Management System. 

In addition to having no corrective actions identified, the auditor praised our system.

“The on-site verification audit was conducted June 10-12, 2014. The City of Guelph has demonstrated a strong commitment to Ontario’s Drinking Water Quality Management System (DWQMS).

Guelph is a pioneer in the province for the District Metering (DMA) program, and is a leader in the Ontario Water / Wastewater Agency Response Network (ONWARN). System strengths include the internal audit process. There have been significant system improvements in the past year, including the review and restructuring of the emergency plan, reorganization of Distribution into crews to increase efficiency, reorganization in Supply to assign a dedicated SCADA operator, and expansion of the document control process to include Administration. Ongoing improvements include a review / update of the Service Request process. There were no nonconformities identified during this audit.”

Congratulations to Brigitte Roth, Quality Assurance Coordinator, and the entire Water Services team on this excellent result, which is the culmination of a great deal of work. They are a terrific example of talented public sector employees who keep our community safe.

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About Karen Farbridge

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2 Comments on “Commitment to safe drinking water confirmed”

  1. Glenn Says:

    Guelph has a fairly good water ethic but the quality of the water varies from day to day from great to undrinkable without post delivery home treatment (filters).

    The are times where the water in the Hanlon Paisley area has so much chloramines that is unsuitable to even bath in let alone drink.

    Despite the problems with lead due to pipes at the very end of the delivery chain, Toronto has much better water than Guelph.

  2. Karen Farbridge Says:

    I will let Water Services know of your concern.

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