We have received the auditor’s report for this year’s on-site verification audit of our Drinking Water Quality Management System.
In addition to having no corrective actions identified, the auditor praised our system.
“The on-site verification audit was conducted June 10-12, 2014. The City of Guelph has demonstrated a strong commitment to Ontario’s Drinking Water Quality Management System (DWQMS).
Guelph is a pioneer in the province for the District Metering (DMA) program, and is a leader in the Ontario Water / Wastewater Agency Response Network (ONWARN). System strengths include the internal audit process. There have been significant system improvements in the past year, including the review and restructuring of the emergency plan, reorganization of Distribution into crews to increase efficiency, reorganization in Supply to assign a dedicated SCADA operator, and expansion of the document control process to include Administration. Ongoing improvements include a review / update of the Service Request process. There were no nonconformities identified during this audit.”
Congratulations to Brigitte Roth, Quality Assurance Coordinator, and the entire Water Services team on this excellent result, which is the culmination of a great deal of work. They are a terrific example of talented public sector employees who keep our community safe.