Tag Archives: Excellence in municipal services

Infrastructure = service = quality of life

March 23, 2014

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Last week, Premier Wynne announced her government’s commitment to invest in full day two-way GO Rail service between Toronto and our area. Many conversations and interviews later, I am reflecting on the ongoing need to connect infrastructure investments to services and quality of life. There is a reason why municipalities and their provincial and national […]

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Summary of Operational Reviews developing

July 16, 2011

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Service Status  Results Website (guelph.ca) Complete Increased productivity, faster and more efficient analysis of the website traffic, reduced development and support costs, improved security and usability and opportunities for system integration Neighbourhood Support Coalition & Neighbourhood Groups Complete Increased autonomy of Neighbourhood Groups, greater opportunities for fundraising, more effective use of existing resources Park Infrastructure […]

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More detail on Service Reviews

July 15, 2011

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The new Service Review approach brings more rigour to the continuous improvement program from the last term which brought significant fiscal, operational, corporate and community benefits. An example would be the savings of approximately $400,000/year from the implementation of Energy Conservation measures in City facilities for 2009/10. This table provide a little more detail of the work […]

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